Shipping policy
ORDER PROCESSING: Please allow 1-5 business days to process your order. Expect an email within 1-5 business days to let you know your order is on the way!
STORE PICKUP AND LOCAL DELIVERY - Not available.
DOMESTIC SHIPPING RATES AND ESTIMATES: Shipping charges for your order will be calculated and displayed at checkout. We utilize Canada Post and UPS for domestic shipping.
INTERNATIONAL SHIPPING: Shipping charges for your order will be calculated and displayed at checkout. We offer international shipping using Canada Post to the following countries currently:
North America
- Canada
- United States
Europe & Japan
- Austria
- Belgium
- Switzerland
- Czechia
- Germany
- Denmark
- Spain
- Finland
- France
- United Kingdom
- Ireland
- Italy
- Japan
- Netherlands
- Norway
- Poland
- Portugal
- Sweden
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Forje Knives is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES We accept returns up to 30 days after ship date, if the item is unused and in its original condition which is determined by our FORJE technicians, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@forjeknives.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@forjeknives.com.